Replacement channel balance

Question

Looking to replace a channel balance where the string snapped. I didn't see any particular numbers or markings on the balance.

Casey · Accepted Answer

Hello,

With this combination of attachments, you could have either an S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment.

If there is no number stamped on your metal balance channel, you'll also need to weigh your sash to determine which strength option you'll need. There is a chart on the product page that explains how to choose your option based on the sash weight.

Thank you and let us know if you have any other questions or concerns.

Comparison of the S378, S380 and S385 balance shoes.