Replacement channel balane

A home owner from Firestone Colorado says:
Please help me to identify what I need to order to replace this balance spring. I also will need a take out clip. Length is 32-5/8".
User submitted image of their window hardware.
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Tom from SWISCO responded:
We will be able to replace this balance, though it will need to be custom made. Before we begin, can you just tell me how many you need?
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