Replacement for 44 1/2" spiral balance

A quick learner from Pittsfield, MA says:
I would like to order more Series 600 Spiral Tilt Window Balances, however the length of the tube (and only the tube) is 44.5 inches and Swisco list the tube size to the inch. How should I place the order? TIA
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Paul from SWISCO responded:
Would you be able to show us a picture of the balance in question? You may have a unique type of balance and that would let us confirm. If there is any number printed on the tube itself, we would like to see that, as well.
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