Replacement for side load channel balance

A handy person from Philadelphia says:
Do you have replacements for my side load channel balancers? They are 44.9 inches long.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
I think we can help, but based on your stamp it will have to be custom made. Before we begin, I would like a bit more information.

First, please show me a clear picture of both the top and bottom nylon attachment at either end of the metal channel. Please also tell me the weight of the sash that this balance supports. That will help us find the best possible match for you.
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