Replacement part

Quick Learner from Macclenny Florida
Nov 15, 2022 8:33 am

I've probably got ahead of myself. I've ordered two of the S380?29 29 inch series 380 channel balance. Please contact me and let me know if I screwed up. By the way the window sash weighs 20.4 pounds.

Thank you very much.

95B2BB96-9E84-4415-B514-293BF2ED281A CDB3D970-494E-4636-9583-FBC87DDA7C94 8EB41610-4C48-4653-9372-1EB07CD1B904 9DE1801F-C589-4520-BAC3-EB091F34945D
4 user uploaded images
1 Replies
Casey
Casey from SWISCO
Nov 21, 2022 1:40 pm
SWISCO
EXPERT

Hello,

With this combination of attachments, you could have either an S380-29 or S385-29 channel balance. You’ll need to measure as shown below to confirm. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. 

The 28D stamp on your balance would generally indicate that you would need a 2840 strength option but if your sash weighs exactly 20.4-pounds, then the 2830 strength option that supports between 16 and 23 lbs would work for you. 

Thank you and let us know if you have any other questions or concerns.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

Products and resources found in this discussion
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.
Need help identifying your part?
Send a photo or description to our Parts Experts!
Identify Your Part
SWISCO Part Experts