Replacement parts needed/homeowner repair-CertainTeed replacement windows

A home owner from Haddon Heights, NJ says:

Greetings Swisco Team.

I am a homeowner in Haddon Heights, NJ, who selected over 30 CertainTeed windows for our personal home renovation over 15 years ago.

We have a need to replace the left and right side "spring cartridges" and a security lock "tab" on same window.

I am a career carpenter, having the tools and know-how to "DIY" this stuff.

Kindly examine my photos and assist on the parts replacement at your earliest convenience.

This kitchen window just happens to be the most frequently used window in our home....

Regards, Chris

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Bob from SWISCO responded:

Hi Chris. See our 15-192 Pivot Shoe. This shoe is compatible with our Series 170 and Series 171 Coil Springs. See the video below for details. For your vent latches, it's difficult to say without seeing the originals, but take a look at our 26-122 and 26-219. Look over both vent latches and see if one of these might be what you need. 

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