Replacement spiral for Nami window

Home Owner from Germantown, MD
I have a Nami tilt window NFRC 100/200/300/301 series-1800 MST-4060
Can you tell me what to order for a broken spiral for this window
Thanks
2 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to help but, unfortunately, we can't confirm the hardware that your window uses based on the model numbers. If you could show us photos of the balance assembly uninstalled, as well as confirm if the tube diameter is 3/8" or 5/8", we'd be happy to research this for you. See the related videos to help you through the process. Thank you. 

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