Replacement spring for tilt out windows

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Casey from SWISCO responded:

Hello,

We'd be happy to help you find the replacement coil balance you need but we will need to see the hardware removed from the window to get started. I'll attach our video below to show you the best way to remove the coils and pivot shoe. Thank you!


A quick learner from Sunset Beach North Carolina says:
Can't find any markings or numbers. Just purchased house. The white pieces houses a spring which assists in moving window up and down and tilt.
Thumbnail of the uploaded file named 47D340CE-12CE-40D9-813C-E15F88C9E141.jpeg
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