Request to special order channel balance

A home owner says:
This is a non tilt channel balance.
The length of the metal channel is 9 inches.
The width of the metal channel is 1/2 inch.
The window sash is 14 lbs.
Attached are images with the code stamped on the metal channel.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Hello! We should be able to help, though a balance this small will need to be a custom order, as you suspected. Before we begin, can you tell me the weight of the sash? Can you also tell me how many you need?
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)