Ribbed (?) Balance

A quick learner from New Jersey says:
I have attached pics of my newest problem windows at my parents house, which need replacement balances.
Please provide part info and installation video and thank you.

User submitted photos of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
Hey, Robin. Would you be able to remove your balances from the window and show us a picture of one by itself? All I can see in these pictures is your jamb liner, which is only where the balance installs.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)