Roller Replacement

I'm afraid not, Vic. The only way to know what your rollers are is to see them out of the door. There is no other way.

Please understand that most manufacturers would rather you buy a whole new door whenever anything breaks. They don't want to make it easy for you, so there's no simple way to ID a match for the rollers. We're forced to play by the same rules, unfortunately. This is the only way we can find a replacement.

When removing your rollers, please make sure that we can see a clear shot of it from the side, top, and rear. We'll also need detailed dimensions. I recommend looking through our complete selection of single wheel rollers here and double wheel rollers here. That should give you a good idea of what information is necessary. The video below may also be helpful.

I'm sorry that we can't offer an easier solution.