Thanks so much Tom. I removed the top like you mentioned and it does look like you can't get it out without taking the window apart, so I'm glad you have the surface mounted option, because that looks like the route. I have a ways to go with figuring out all the other broken windows around the house and the parts needed, so I thought I'd better figured it all out first and then order it all in one shot. By the way, do you store all the parts on the Website at the warehouse in Camden and is it a walk in site?
Great! Glad we were able to help. I'm afraid our location in Camden is not a walk-in site, but you can place all orders directly from our site.
Wow, thanks so much Paul. I missed seeing that size somehow. By my calculations the screws should get passed both the old latch whole and the sash screw.
That was the last piece to the puzzle I needed, so now I can put the order together.
Thanks again for yours and everyone's help, amazing customer service you provide and the great website!
Paul
We're happy to help! If you need anything else, just let me know.