Sash balance 2230

A quick learner from united states says:
February 8, 2021
Not sure which plastic pieces to order. All existing sash balances are broken.
Also wondering if you carry the triangle piece which attaches to the window sash itself
Thanks joe
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Bob from SWISCO responded:
February 11, 2021

See our S710-23 Channel Balance. Look it over to confirm this matches what you need. If so you'll need a stamp option of 2230. For a new Top Sash Guide, see our 18-041. 
A home owner from united states says:
February 11, 2021
Do you also carry the plastic guide located at the bottom of the sash (new picture uploaded)
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A home owner from united states says:
February 11, 2021
As FYI, Also went looking through older posts on your site and found post 77-78762 that shows the guide i am asking about... but no luck with the prior customer. Let me know if the status is still the same.
Thanks
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Casey from SWISCO responded:
February 12, 2021

Unfortunately, we have not been able to locate a supplier for this guide. We apologize for the inconvenience. 
5/8" Top Sash Guide, Acorn
5/8" Top Sash Guide, Acorn
18-041
$1.32
23" Series 710 Channel Balance
23" Series 710 Channel Balance
S710-23
$11.30
Channel Balance Shoe, Acorn
Channel Balance Shoe, Acorn
15-081
$1.45
Channel Balance Top, Acorn
Channel Balance Top, Acorn
19-009
$1.44
Channel Balance Shoe, 1-3/16" Depth
Channel Balance Shoe, 1-3/16" Depth
15-003
$0.87
Acorn Window Stop
Acorn Window Stop
55-063
$1.52
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