I have uploaded pictures of my window as well as the sash balancer that was installed. I measured the length of the balancer and it is 15". I have also included a picture with the part number and the window frame. Please let me know if you need additional information or if this is good enough.
Thank you for your help.
Imtiaz
Sash balancer
Quick Learner from California
Dec 6, 2021 9:53 am
3 user uploaded images
4 Replies
Bob from SWISCO
Dec 9, 2021 8:29 am
Hi Imitiaz. This is an Extended-Travel balance, where the pulley is built into the nylon shoe itself. This is not a stock item but we'd be happy to replace it for you via custom order. I need just a little more information to prepare a quote for you. First, can you show us the bottom nylon fitting, or shoe, from a side profile view? I want to see how it attaches to the metal channel. Second, can you show me a clearer picture of the clip or hook at the end of the cord that comes out of that same shoe? Finally, how many balances do you need? From there I will prepare a quote for you.
Quick Learner from California
Dec 9, 2021 12:41 pm
Hi Bob,
As requested by you I have added pictures of the nylon sting pulley taken from the side as well as the hooks. As you will notice in one of the pictures attached before, there are two slots. I am not sure in which slot the hooks attach too. Can you please advise.
If you need more information or pictures please let me know.
Thanks
Imtiaz
As requested by you I have added pictures of the nylon sting pulley taken from the side as well as the hooks. As you will notice in one of the pictures attached before, there are two slots. I am not sure in which slot the hooks attach too. Can you please advise.
If you need more information or pictures please let me know.
Thanks
Imtiaz
2 user uploaded images
Bob from SWISCO
Dec 10, 2021 10:11 am
Perfect, thank you. I just sent you an email to order a pair of these balances stamped 1420. If you need a different amount, just let me know here in the discussion. The clip I believe should insert into the square hole, but if in doubt I advise you check another window in the house as a reference--every window's configuration can differ. The video below shows how to remove and replace a similar channel balance. You may find it helpful.
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