Bob from SWISCO responded:
December 9, 2021
Hi Imitiaz. This is an Extended-Travel balance, where the pulley is built into the nylon shoe itself. This is not a stock item but we'd be happy to replace it for you via custom order. I need just a little more information to prepare a quote for you. First, can you show us the bottom nylon fitting, or shoe, from a side profile view? I want to see how it attaches to the metal channel. Second, can you show me a clearer picture of the clip or hook at the end of the cord that comes out of that same shoe? Finally, how many balances do you need? From there I will prepare a quote for you. |
Bob from SWISCO responded:
December 10, 2021
Perfect, thank you. I just sent you an email to order a pair of these balances stamped 1420. If you need a different amount, just let me know here in the discussion. The clip I believe should insert into the square hole, but if in doubt I advise you check another window in the house as a reference--every window's configuration can differ. The video below shows how to remove and replace a similar channel balance. You may find it helpful. |