I installed the 29 inch red Springs and these 15-118 pivot shoes. But my sash pin has a small pin that will not allow the pivot shoe to fit over it. Any suggestions?
Tom from SWISCO responded:
March 16, 2021
It seems to me like the 15-118 was not the correct choice for your window. Do you have the original pivot shoe on hand for me to look at? |
Tom from SWISCO responded:
March 16, 2021
Thanks, this is a huge help. So, if you look carefully at your shoe, you'll note tiny little holes above and below the cam. These holes exist to allow those side nubs on your pivot bar to fit in. I think you want something like our 15-219 pivot shoe, instead. Please review the dimensions we show for this part to confirm they line up with your original. |