Searching for adjusting multipoint morerise lock

Quick Learner
I recently purchased and installed the following. Everything appears to fit fine and I have aligned the locks to the keeper. The 2 locks and anti-slam button do not appear to extend out far enough to lock the door. I do not see a slot to adjust the locks or anti-slam button. Can you give advice on how I can adjust the locks & anti slam button to extend further out to reach to lock into the keeper?

(1) 82-265 : Multi-Point Mortise Lock with Face Plate, 11"
(1) 82-249 : Sliding Glass Door Multi-Point Keeper
4 Replies
Bob
Bob from SWISCO
SWISCO
Expert

This has happened before. First, there is a small, flat-head adjustment screw between each hook and the main installation screw. If you turn those, the hooks should extend or retract. If that doesn't help, another thought would be to space out the keeper with washers to try and give it more depth. See if that enables the anti-slam button to properly interact with it. Let me know how you make out. 

Quick Learner from Colorado
Thanks for the response Bob. I looked for the flat-head adjustment screw but the place where I think the screw should is in essence plugged (see photo). I have tried the spacer on the keeper but one of the locks does not extend as far as the other one so I a trying to figure out how to extend it.

I will try more spacers but with the one lock only partially extending, I do not know if more spacers will resolve the problem.

Mike
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Tom
Tom from SWISCO
SWISCO
Expert

The screw in question definitely looks to be hidden by the door frame. Considering you said one hook sticks out further than the other, I definitely think that adjustment is the primary issue. You can always just remove the mortise, adjust the hooks as necessary, then reinstall.

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