Searching for truth 021698

A quick learner says:

November 18, 2020

Hi, I need to replace a window crank made Truth and I believe the model number is either 021698 or 40448. I will submit pictures. The measurements seem consistent with the models I found on here, but are missing one of the pieces this mechanism has. It has two metal bars come from the gears rather than one. 5 3/16" external casing, 4 15/16" internal casing length.
Thanks,
Erin

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Bob from SWISCO responded:

November 20, 2020

Hi Erin. This looks like our 39-253LB, which uses the 39-529 Track Slider. For a new cover and handle, see our 39-375 or 39-451, depending on the style you prefer.

A quick learner says:

November 21, 2020

The part that is broken is actually the gear part. They've lost some of their thickness and no longer catch when turning the crank to pull the window in. I have a crank handle, but need new gear parts that move the window. I'm not sure which of those to select. Thank you for your help!!

Bob from SWISCO responded:

November 23, 2020

Hey Erin. If the gears that interact with the handle have broken down or are stripped, then I am afraid the entire operator has to be replaced. The 39-253LB should be the correct choice, just look over the dimensions to confirm. You'll need a new cover & handle for this replacement mechanism, so see our 39-375 or 39-451, depending on the style you prefer. If your old Track Slider is undamaged you could reuse it; but otherwise, see our 39-529.

Encore Dual Arm Operator, Sill Mount

39-253LB

$30.70

Encore Truth Folding Handle with Cover

39-375

$11.97

Encore Truth Operator Cover and Handle

39-451

$12.05

Truth Hardware Track Slider

39-529

$1.20

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