Semco Replacement window crank mechanisms & arms

A home owner from Springfield, IL says:
Good morning!
Our home was built in 1989 and there are Semco casement windows throughout. We are in need of 2 replacements window crank mechanisms as well as arms--can you help us identify what we would need?

Thank you!
User submitted photos of a window operator.
Profile picture of Tom
Tom from SWISCO responded:
Hey, Micca. It's hard for me to identify what you have without seeing the operators removed from the window, but start out by looking at our 39-031 and 39-032 and seeing how they match your hardware.
A quick learner from Wauconda IL says:
How to remove the Semco casement window operator from the jamb itself. The arms seems to be good but the cranking apparatus does not work. How to remove that whole part, without tearing up the wooden jamb, and what to replace it with? Thanks for your help
Profile picture of Tom
Tom from SWISCO responded:
The only way to remove the operator shown in the pictures above is to pry up the wood trim. See the video below for more information.
We recommended replacement parts in our response above. You will need to carefully compare our hardware to your own to make sure they're the same, though, since you did not provide pictures of your own.
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