Separate window from frame

Question

How are you?
My window is tilted double hung.
To change shoe and spiral balance(17"),I tried to separated window from frame. But I coudn,t it. I worry damage window.
How do I separate window from frame?

Tom · Accepted Answer

Hello! I'm doing well, and I hope to help you with this problem. If I'm following, it sounds like you're having trouble removing the sash from the window. Take a look at the video below, I think this will help you out.