Series 350 Channel Balance

A home owner from USA says:
Here are photos of the channel balance from my window. The length is 27" (end of metal to end of metal). The width is 9/16" and depth is 5/8". I believe it is the Series 350 Channel Balance, product code S350-27.

I will be needing to order 4 of the balances.

User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Hey, thanks for posting. I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
15-004 and 15-005
A quick learner from California says:
Tom,thanks for your help. After measuring, I will be needing Series 385. I will be ordering them now.

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