Series 390 with a fractional length

Question

The issue that we having its we need your 390 channel balance 5 EA (with fully assembled 15-001 and 19-002 ends)
However, the length of the channel is 34 5/8.
Please let me know if you can special order for us, because we didn't see it online or if 34" would work just fine. As soon as we hear from you what part number should we use in this matter, we will place the order online with the rest of additional parts that we need to complete the job. Thank you

User submitted a photo of a window balance.

Tom · Accepted Answer

Thanks for contacting us! I think we custom make this, however 34-5/8" is a bit of an awkward length for this Series. We can make a Series 390 for you that is 34-1/2". Could you get that to work? If so, please tell us the stamp printed on the metal channel. That will help us get started. Please also tell me how many you need.