Simonton pivot shoe broke

A home owner from East Brunswick, New Jersey says:
I had a contractor install Simonton 5500 Series replacement windows in my Mom's house and the plastic piece broke on one of the pivot shoes could you please let me know which one I need for her window. Thank you!
Profile picture of Paul
Paul from SWISCO responded:
Our 15-155 pivot shoe could work for you, but there are a couple factors to consider. For instance, the pivot bars you currently have might not work with the 15-155 depending on when your window was made. If that's the case, you would have to reuse your old metal cams. They easily pop out of the pivot shoe. You also want to make sure your dimensions match our 15-155, just in case.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)