Sliding Glass Door Rollers

A contractor from Tallahassee says:
May 24, 2021
Short of removing a roller.. is there any way to identify what make model door/roller is required.

Base window/roller housing Frame is about 1 wide
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Bob from SWISCO responded:
May 27, 2021

I am afraid not. With very rare exception, the only way to identify the correct roller is to remove it from the door and send us a picture, along with measurements: specifically, the width and height of the housing and the wheel diameter are most helpful. See the videos below. 
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