Sliding glass door handle

A home owner from Kernersville, NC says:
These are photos of my handle which just broke off in my son's hand. What a sorry piece of hardware! I would expect your company to replace this hardware. This is actually the second handle that has broken so please replace two. I have three sliding glass doors off the back of my house.
User submitted photos of a patio door handle set.
Profile picture of Paul
Paul from SWISCO responded:
Looks like this could either be our 82-073 or 82-074, depending on the thickness of your door.

Keep in mind that they are made of die cast metal, so they will break under heavy pressure. Most times, when a handle breaks like this, it's because of a problem with the door rollers. They either need to be adjusted, oiled, or replaced entirely.
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