Sliding window rollers

A home owner from Pueblo Co says:

I don't know the manufacturer of the windows..no numbers on the hardware. Windows are 20 year plus old. 

Thumbnail of the uploaded file named 15977832769783002458055781590921.jpg
Thumbnail of the uploaded file named 15977833355235473442378752655165.jpg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

I don't recognize this roller at first glance but I'm going to have one of our senior experts take a look and see if they could recommend a replacement for you. We'll reach out as soon as more information is available. Thank you!

Profile picture of Paul
Paul from SWISCO responded:

Hello,

Unfortunately, I was unable to locate your window roller assembly. I did find a possible substitute, which would be our 87-012 that might work for you. 

It pushes into the window sash channel and the width is 7/16". The locking teeth come out 9/16" and with pliers, you can bend them wider. The complete height with the wheel is 3/8". Please look it over and see if you think that this part could work for your repair. Thanks for posting. 

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.