Spiral Balance ID

A home owner from Akron says:
March 27, 2020
It's like the spring of the inside window that allows the window to go up and down
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Bob from SWISCO responded:
March 30, 2020

Thanks for posting. This looks the tip of a spiral balance. I'm very confident we can replace this for you, but we need more information to be able to help. See the video below for details.
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