Spiral balance parts needed

A professional from Utah says:
I manage a bunch of condos in Utah. Most of the windows wont stay up. These photos are for aluminum windows that were installed between 1982 and 1986. Can you identify what parts I need to order? 26" long and 1/2" diameter. I also need some of the clips.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Good morning! Please see our Series 500, non-tilt spiral balance. I also recommend checking out our 17-030, bracket.
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