How or why did this happen to (6) sets of windows?
Can a window be opened up too far causing this scenario?
How do I know if all my spiral balances and pivot shoes are good and maybe the rods just popped out and just need tightened with the charger tool and popped back into place?
If I do need replacement pivot shoes, do I really have to either cut my vinyl tracks or purchase a swisco tool that spreads track enough to get the old shoes out and the new ones in? That sounds insane! There's no other way to remove and replace these shoes?
Why does there appear to be (3) slot positions on the pivot shoe where the rod could go? Is the center position of the pivot shoe the only position for the spiral balance rods?
Attaching a pic of one of my pivot shoes and one screw mounting the spiral balance in an difficult position to get back out.
