Stanek Hi Impact sliding glass door

A handy person from Florida--formally N.J. says:
Roller adjustment "just spins", door has dropped, side adjustment-tandem roller, Stanek series 4000 patio door, MST 12080, 47 3/8" slider No photo available since I would have to remove slider to get at it.
Profile picture of Tom
Tom from SWISCO responded:
It sounds like you need a new roller. Unfortunately, I'm not familiar with that brand, so I'm not sure what to recommend. I'm afraid we will need to see a picture of the complete roller out of the door in order to identify a match.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)