Paul from SWISCO responded:
January 11, 2016
Thanks for posting. Your roller is no longer made, but you may be able to use our 23-222B as a replacement. This is the part Stanley has made to replace your old roller. Look it over and see what you think. |
Tom from SWISCO responded:
September 18, 2017
Sorry to hear you're having trouble. Stanley discontinued this exact roller, and at the time of writing this post the 23-222B is the only replacement available. For whatever reason, Stanley altered the design of the original roller and so it won't fit on some older tracks. One option is to try screwing the roller onto the frame itself, though I cannot be certain that this will work. Also note that we know for a fact that the 23-222B will fit into our 23-246, which is a more modern track replacement. If you can't adapt the 23-222B to work with the old track, you would need to replace the track also with our 23-246. Let us know what you think. |
Bob from SWISCO responded:
September 24, 2020
This roller isn't made anymore, but our 23-222C is meant to replace it. The 23-222C is a newer and superior replacement to the 23-222B; we find it is more versatile and works on a wider variety of applications. Customer feedback supports this claim, as you can see here. Take a look and see what you think. |
Tom from SWISCO responded:
February 27, 2023
We unfortunately cannot. Those wheels are not sold separately. You will need an all new roller assembly entirely. I personally recommend the 23-222C. |
Tom from SWISCO responded:
April 3, 2023
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Hi,
I have mirrored closet doors using the Stanley 00-5024 roller system. I have a couple questions before I order the rollers that your site recommends. Can I use the existing top track that I have instead of ordering the 23-246 track? They look the same to me with an interior width of 1.5 inches and a vertical measurement of 1.75 inches? I would also like to know how to remove the 00-5024's from the mirrored doors. I can't see that they are attached with screws or fasteners anywhere. Thank you in advance for your help. I will be ordering (8) 23-222C's if all goes well. Thanks again ------------ Michael
Tom from SWISCO responded:
April 10, 2023
Hello, Michael. As long as your old tracks are in good condition, I see no reason why they need to be replaced. They should be fully compatible with our 23-222C. As for how to remove the 23-222C from the door, they're usually hooked on instead of screwed on. To remove them, you need to take the door down and put it on a stable surface. Then, use a pair of needle nose pliers to gently--but firmly--work them out. They're going to be really in there so you may have to wrestle it a little. There's no real science to it, it just takes patience and a solid grip. |
Tom from SWISCO responded:
April 11, 2023
You're very welcome! Thanks so much for the order and please let us know if we can be of any further assistance. |
Tom from SWISCO responded:
September 19, 2023
Thanks for reaching out to us. I'm afraid your question didn't seem to post; was there anything in particular you wanted to know about this roller? If you were just looking to replace it, have you seen the 23-222C that we recommended above? You can review the dialogue we've had with previous customers on this very same page for more information on this part. |
Tom from SWISCO responded:
September 21, 2023
Thanks for reaching out to us. Have you reviewed the thread above to see what we recommend for this code? If not, I highly recommend that you do. As you can see, several customers have a match for our 23-222C roller assembly. Your next step should be to carefully compare this product to your original part to verify that they're the same. |
Tom from SWISCO responded:
November 27, 2023
We unfortunately don't have a video on how to remove this roller, but the process is fairly straightforward. The first step is to remove the door from the closet and place it on a stable surface; ideally the floor, if you have room. Next, you want to take a pair of needle nose pliers and firmly grip the roller by its housing. Then you have to work it out by moving it side to side. These are just hooked into the frame, so there shouldn't be any screws or something. On the same hand, there's not really a trick to it: you just have to be patient and keep working it out until the hooks are free. |
Tom from SWISCO responded:
December 4, 2023
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