String balance

A contractor from Virginia says:
Looking for a string balance like the 24-431 type but the one in looking for is 3.25 wide 13.25 long 1 deep has 4 coil springs that's 2 strings per sash per side
The picture is only half the box showing 2 of the 4 coils
User submitted a photo of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting. Looks like this is for an Andersen window, but I'm not sure what to recommend. Can you show me a picture of each stamp printed on the balance box?
A professional from Virginia says:
Yes it looks like a Anderson but there is no stamps or numbers on the box
Profile picture of Tom
Tom from SWISCO responded:
There should be. I've never known Andersen to design a balance without any markings. I would carefully look over both sides, as well as the side tab (if it has one).
A professional from Virginia says:
I look all over and inside lid
Don't think its a Anderson there is no markings on the glass as Anderson do
Profile picture of Tom
Tom from SWISCO responded:
Thank you for clarifying! If that's the case then I don't believe we can help. The only balances we carry of this type are specifically designed by and for Andersen. I recommend contacting the original manufacturers of your window.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)