Swap out lock just received Order #1822777 Part # 40-198

A home owner from Birmingham, Alabama says:
March 27, 2022
I just received this mortise which FITS FINE IN THE DOOR, but the key lock is different. The door handle is from Andersen.

I have attached 2 pictures of the "OLD LOCKS" and the picture of the one you just sent.

I need to return and replace the new one from you and swap out for one that will fit my door.
Thumbnail of the uploaded file named Old lock.jpg
Thumbnail of the uploaded file named Old lock other side.jpg
Thumbnail of the uploaded file named New lock.jpg
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Tom from SWISCO responded:
March 29, 2022

I'm sorry to hear that you're having trouble. Based on the photos of your old lock, I think the 40-194 would have been a better option. Just review our dimensions one last time to confirm that everything lines up.

Alternate image for 40-194
Alternate image for 40-194

Alternate view of 40-194
Alternate view of 40-194
Storm Door Mortise Latch
Storm Door Mortise Latch
40-194
$42.47
Storm Door Mortise Latch
Storm Door Mortise Latch
40-198
$42.47
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