Tension Cord Hook 62-106

A quick learner from Olympia says:
The hook, at 9/32" is too wide for the opening in the sash into which it hooks. What can I do, quickly, to fix this? I just received 4 new balances from Swisco and am leaving town soon.
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
I am afraid we have never come across this type of matter before. I have known window manufacturers to cut their hole for the clip to accept yours and ours.
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