My computer was acting up earlier and I am not sure if you received the previous email, but I now have pictures. I have Season All Industries windows, model 195 that were installed in 1985. I have at least one latch and possibly some more that are broken.
I spoke with one of your representatives today and she suggested that I contact the parts department. My latch looks like your Neutral Top Tilt Latch 26-215, with the same dimensions, except that mine is black and not white. Are you able to get it in black? She mentioned that I might be able to use either 26-177 and 26-176, but they are not like what I currently have.
If you can not get the 26-215 in black, would it be possible to take a latch off of the top of the window to use on the lower window and use the white latch on the top where it would not show? What would you suggest I do and would any of the 3 options work?
I am selling the home, but would like to replace the latch as I think it might be something the buyer would want to have replaced. I have already invested in replacing many of the fogged windows.