Tilt latch ID Help

A home owner from Woodland Park says:
I ordered replacement part#26-298 and 26-299 They fit the slot but the latch doesnt retract far enough in to be able to latch. Is there another part I should have ordered?
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Paul from SWISCO responded:
I think what may be happening is that when you try to retract the top latch, the side of the tip is hitting the sash frame and keeping it from retracting. Is there any way we can see your original latches? That may help us find a better match. In the meantime, see our 26-243 and 26-244.
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