Top window falls

A handy person from Denver says:
Hello, our top window keeps falling, and it seems the part in the photo on the other side has snapped, and is the reason it falls when the lock is released.
Thumbnail of the uploaded file named 6460B09B-3767-4D61-B21B-129AB4CD3C65.jpeg
Thumbnail of the uploaded file named C6C8D81C-FBBF-49B0-9736-636383DDFD3E.jpeg
Thumbnail of the uploaded file named D139636D-6008-4ABF-A308-A3287B191DD1.jpeg
Profile picture of Bob
Bob from SWISCO responded:

This looks like the 26-402 Pivot Bar. Please compare and see if it matches what you need. 

Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.