Trouble removing window keeper

A quick learner from N, Merrick NY says:
Top part of keeper is broken off. I removed the screw but the part of the keeper inside the window will NOT come out. Sprayed it with WD 40 Any suggestions?
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Paul from SWISCO responded:
Sure, we might be able to help. Could you show me a picture of what you're having trouble with? Seeing how the keeper is stuck in the window will help us determine what you may be able to do to get it out.
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