Truth Window Hinge

A home owner says:
We heard a 'pop' when opening the window. The pin at the bottom of the window sheared in half and the black plastic sliding thing broke. The main piece that attaches to the window frame is 10 inches.
User submitted photos of window hardware.
Profile picture of Paul
Paul from SWISCO responded:
Please see our 36-013-10 hinge. I think you can use this as a replacement hinge.
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