Truth casement operator detach clip

Quick Learner
I need a truth operator detach clip. The one I have on the new casement operator is deformed and I can't get it to lock on the new stud plate I picked up from you awhile back.
I tried using the old plate with the new operator, but the plate was bent..bad idea. Now with the new plate the clip is loose and moves off the stud. Won't hold. Argh.
Please let me know what you suggest. I'm hoping if I get another clip from you it'll slide on and yet have enough tension on it to hold it together. Think so?
5 Replies
Casey
Casey from SWISCO
SWISCO
Expert
Thanks for posting! I'd be happy to help you find this clip. Before I can determine what you need, though, I first need to know what kind of operator you have. Take a look through our Casement Window Replacement Operator Section and tell me which of these is the one for which you want to replace the detach clip, and I'll take it from there!
Quick Learner
Hi Donna,
the operator is a 39-036.

thanks!
Casey
Casey from SWISCO
SWISCO
Expert
Thank you! I am currently working on this for you and will post here again as soon as I have more information.
Casey
Casey from SWISCO
SWISCO
Expert
Thank you for your patience in this matter! Please see our new 39-105 Stainless Steel Detach Clip and let me know if this is what you need.
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