Truth crank : SWISCO.com

Quick Learner from New Hampshire

Oct 9, 2023 2:39 pm

i have a stripped hand crank for a casement window. s swear it says "TRUTH" on the 9 inch handle. one difference i noticed is that there are no screws on the inside of the window to hold the crank in place, it is screwed in from outside toward the room. there photos look very similar but not perfect replacemant.

8 Replies

Jasmine from SWISCO

Oct 10, 2023 1:29 pm

Hello,

Thanks for posting! There is a good chance we can supply you with the replacement casement operator you need, however, I'll need to see a photo of the entire operator. To confirm the correct replacement, I'll need to see a photo of the body of the operator as well as the arm and how it attaches to the bottom of the window.

Please let me know if you have any questions.

Quick Learner from New Hampshire

Oct 10, 2023 5:07 pm

This Truth casement handle is stripped, per last text. Thanks for taking interest in my issue. It is greatly appreciated. Mike

3 user uploaded images

Jasmine from SWISCO

Oct 11, 2023 10:38 am

Thanks for the photos. Your casement operator appears to be our 39-023. It's opposite version is part 39-022. If the gear is stripped and the handle will not turned, you'll need to replace the entire operator. The compatible crank handle is part 39-114. There is also a modern looking handle, part 39-114L.

These parts are available in white.

Dimensions for 39-023

Detail view of 39-023

Quick Learner from New Hampshire

Oct 11, 2023 4:39 pm

Thank you. I ordered the part, hopefully correctly. Your help is top shelf. You are the best. Thanks. Mike

Jasmine from SWISCO

Oct 12, 2023 9:57 am

Hi Mike,

I'm glad to hear that we are able to provide you with the hardware replacement you needed. It was my pleasure to assist.

Please don't hesitate to reach out with any future hardware repair projects you may have.

Have a great day!

Quick Learner from New Hampshire

Oct 17, 2023 10:56 am

Hi Jarmine. Just wanted to say ?. Worked perfectly. You guys saved me a lot of $$$ since I didn't have to replace the entire window due to a faulty crank. Nice to know people like you are out there helping people like me. Highly recommend Swisco. Mike

Jasmine from SWISCO

Oct 17, 2023 12:30 pm

Hi Mike,

Thank you for your kind feedback! I'm happy to hear that we were able to help you save on your costs for repairs.

Have a great day!