we have a left hand casement window lock that has a broken handl. which does not allow the window to be unlocked..
the side that does work has a marking "Truth 31-402" this does not look to be on your site but we see similar items
Truth multipoint Lock for a casement window / bay window
Contractor from Cleveland Ohio
Sep 25, 2022 2:42 pm
2 Replies
Tom from SWISCO
Sep 28, 2022 10:33 am
I unfortunately wasn't able to match that number up to any product in particular. Would it be possible to see a clear photo of the lock in question? Seeing it removed from the window would be ideal, since it would allow us to see the full mechanism and match it up right away. Figure that the more obscured it is by the window frame, the less likely we'll be able to ID it.