Ultraflex CAT chain operator replacement

A quick learner from NY, NY says:
Hello -

I am looking for a replacement for the CAT chain operator from Ultraflex. It is on several hundred windows in one of our luxury buildings and has been problematic from the start.

If you are capable of providing this product and are interested in our business, please contact me at your earliest convenience,
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Tom from SWISCO responded:
Thank you for posting. I am unfamiliar with this part, could you send in some photos with measurements so we can better serve you?
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