Unknown Pivot Shoe Replacement

A home owner from Reston, Virginia says:
1 1/2 " high x 1 1/8 wide x 3/8" deep (approximately) - Unknown manufacturer
User submitted a photo of a pivot shoe.
Profile picture of Paul
Paul from SWISCO responded:
I'm afraid that this balance manufacturer has gone out of business, so this hardware is no longer available. That said we can still provide a replacement balance system for you. I just need more information. First, please show us a picture of the window balance itself removed from the window. I will also need to know its length and the code printed on the metal channel. I would also like you to confirm the width and thickness of the pivot shoe. Please be as precise as you can. I would recommend removing it from the window before you measure. Finally, please show us the pivot bar attached to the sash that goes in the pivot shoe.
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