Unknown part inquiry

Home Owner from Washington
I have 2 of these, each measuring 26' long without end attachments.
Any help you can offer an identifying them would be much appreciated. I see that you might be a week out, and my window is already out so I may need to hunt down and answer quicker than that for security reasons, but I'm submitting this anyway in case I reach a dead end elsewhere. I hope I'm not wasting your time
Thank you.
Kristin
5 user uploaded images
5 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Thanks for your photos. Based on what I see here, you have either our S380-26 or S385-26, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.
Home Owner from Washington
That gives me the information I need. Thank you!
Home Owner from Washington
I'm trying to order S385-26 now and it forces me to choose option 2510, 2520, 2530, 2540, 2650, 2560, 2565, or 2570. I don't understand what these are our which one I need. Your assistance would be appreciated.
Thank you.
Tom
Tom from SWISCO
SWISCO
Expert

Sure thing! So, your old option reads "25 5," so you can use our 2550. These numbers represent the calibration of the spring; in other words, how much weight the two balances can support together. You can refer to the chart on the S385-26 store page to see how much weight each option can support to confirm that the 2550 is correct.

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