I have 2 of these, each measuring 26' long without end attachments.
Any help you can offer an identifying them would be much appreciated. I see that you might be a week out, and my window is already out so I may need to hunt down and answer quicker than that for security reasons, but I'm submitting this anyway in case I reach a dead end elsewhere. I hope I'm not wasting your time
Thank you.
Kristin
Unknown part inquiry

Home Owner from Washington
Aug 7, 2021 6:04 pm
5 user uploaded images
5 Replies

Tom from SWISCO
Aug 11, 2021 1:48 pm


Thanks for your photos. Based on what I see here, you have either our S380-26 or S385-26, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.

Home Owner from Washington
Aug 11, 2021 3:21 pm
That gives me the information I need. Thank you!

Home Owner from Washington
Aug 11, 2021 11:18 pm
I'm trying to order S385-26 now and it forces me to choose option 2510, 2520, 2530, 2540, 2650, 2560, 2565, or 2570. I don't understand what these are our which one I need. Your assistance would be appreciated.
Thank you.
Thank you.

Tom from SWISCO
Aug 12, 2021 11:09 am


Sure thing! So, your old option reads "25 5," so you can use our 2550. These numbers represent the calibration of the spring; in other words, how much weight the two balances can support together. You can refer to the chart on the S385-26 store page to see how much weight each option can support to confirm that the 2550 is correct.