Vinyl casement operator

Quick Learner from 56922
Did not take out. Hope you can help from octured. 3 stories up. I tire of operator and top hinge. Yhanks
5 Replies
Quick Learner from 55812
Hoping you can identify by picture. Did not take out. 3 stories up.
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to look into this for you but we have not received any photos of your operator. If you could open the window and show us a clear top-down photo of the operator base, arms that move the sash, and hinge assembly, we can go from there. Thank you. 

Quick Learner from 55812
Here are pictures requested. Believe I need to change hinge assembly aldso
5 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Your operator appears to be a match for our 39-188. We carry the 39-187 for the opposite side, along with the related items section displayed on both product pages. 

With that being said, these operators are rear-mounted, meaning that the screws install from outside of the window frame through the back of the housing. It looks like someone may have drilled screws through the front of your operator base for some reason, so I can't be sure if our replacements will work but take a look and see what you think.  

Alternate measurement of arm
Alternate measurement of arm

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