Vinyl tilt window

A quick learner from Yardley PA says:
July 1, 2020
The Lower sash had these guides. Metal round insert broke
Thumbnail of the uploaded file named 842E76BB-C4A9-45A0-A40C-FB4D90BED6C9.jpeg
Profile picture of Casey
Casey from SWISCO responded:
July 6, 2020

Hello,

I can't say for sure what you have without seeing an undamaged pivot shoe removed from the window but you can start by comparing the style and dimensions of our 15-175 to yours. Thank you!
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.