Vinyl windows clips and ballast

A landlord from West Deptford says:
June 11, 2020
will need 20 clips (if left / right than 10 of each)
Ballasts the 24" need 4 with window connection pieces
Ballasts the 20 " need 8 with window connect pieces
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Tom from SWISCO responded:
June 16, 2020

Looks like you need a new tilt latch and channel balance. The tilt latch is similar to our 26-393, but it's tough to tell from a broken part. I recommend reviewing our photos and dimensions to confirm they match up.

I do not know what your balances are, unfortunately. I need you to remove an undamaged version and show me a clear picture of it by itself. Specifically, I need to see the top end, bottom end, and whatever clip, hook, or shoe is at the end of the cord.

I have to stress that the balance you show us has to be undamaged. If it's broken, or if any pieces are missing, we will not be able to help.
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