Visions 2000 window balance spring.

A home owner from Greensburg, PA 15601 says:
November 11, 2020
Vision 2000 windows - balance spring hook is broken. Balance number is 18TG. Spring is 7/16" diameter, 5 7/8" tip to tip of hooks and wire diameter is 1/16". Spring is stiff - can hardly pull it.
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Bob from SWISCO responded:
November 16, 2020

If the metal channel is 19" long, then I believe this is our S751-19, with a stamp option of 18TG. Just make sure the knife-lock shoe at the bottom matches our 15-014, which is the shoe that comes attached to this balance by default. If it seems different, please show me a clear picture of the shoe.
A home owner from Greensburg, PA 15601 says:
November 16, 2020
The metal channel is 19" long. Attached is a close up of the lock shoe. I can't tell from your photo if the shoes match. On my unit the shoe is attached with a knot in the cord. If needed I can move my shoe to your channel.
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Bob from SWISCO responded:
November 16, 2020

This looks like the 15-014 to me, so the shoe that comes attached to the S751-19 should do just fine. Let me know if you have further questions. 
19" Series 751 Channel Balance
19" Series 751 Channel Balance
S751-19
$10.45
How to install a ribbed tilt channel balance with knife lock shoe
How to install a ribbed tilt channel balance with knife lock shoe
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