Tom from SWISCO responded:
May 20, 2013
Hey, Jeanette. Could I see a few pictures of one of these cranks removed from the window? I can't quite make out the style of the arms, and I will need to see them clearly before I can recommend a replacement. Thanks!
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Tom from SWISCO responded:
May 21, 2013
Great! Let me know as soon as you can.
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Dave Sr. from SWISCO responded:
May 30, 2013
Thanks for the detailed pictures. I think I recognize this. Unfortunately, it's no longer made anymore. We won't have the same exact thing, but that doesn't mean we can't find something.
It's possible you might just need the base. See our 39-248 and see what you think. Keep in mind that ours is metal, rather than your plastic. If you need the operator, then our 39-315 might be able to act as a substitute, though I'm not sure. Take a look and see if you agree. |
Dave Sr. from SWISCO responded:
May 31, 2013
Unfortunately, operator arms are not available separately. If you have to replace an operator, you'll have to replace the whole thing. I've never used the 39-315 to replace your operator, so I am not sure if it's the right thing, but it's the closest I could come up with. You would not use it in conjunction with the 39-248, as it already has a mounting base.
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