Tom from SWISCO responded:
August 16, 2012
Thanks for posting, Mike! It's possible that your balance may need to be custom made. Before we go ahead with that, though, I think we should confirm the weight of your window sash, first, just to make sure.
The 32B option, in this instance, can carry a window sash weight range of 14 through 20 pounds. Does the weight of your window sash fall within that range? |
Casey from SWISCO responded:
August 17, 2012
Thank you! Instead of making a custom balance for you, I have simply added a new option that suits your specifications. Please see our new option for the S775-32, "32B & 1" Shoe." Let us know if you have any other questions!
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